Shipping & Returns

 

Shipping Domestic

Orders under $30 will be charged a shipping fee of 8.50

Our packages are sent via Australia post where we provide you with a tracking number as soon as your payment is finalised. Delivery for most item is between 5-7 business days. If you think you might not be home to collect your parcel we recommend getting your tea delivered to your work address.

Shipping International

Yes, we offer international postage, however please contact us directly via our website so we can promptly organise the postal destination and estimation of time.  

Returns

Ayur Co. handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return. Ayur Co. is not liable for the loss of an item being returned, therefore we recommend that you return it using registered mail. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Unopened goods will be refunded in full minus original shipping costs. Refunds will be processed promptly and payment made by the same method that you made payment. Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of Ayur Co.